Hilton, Be My Eyes launch support for vision-impaired travelers

HILTON WORLDWIDE HOLDINGS is working with Be My Eyes, a mobile app that connects blind and low vision users with sighted volunteers and companies through
live video and AI, to provide more accessible experiences for guests with visual impairments. They are piloting an AI-powered assistance and dedicated support
for reservations and customer care across the U.S. and Canada.

Assistance is available across various Hilton brands, including Waldorf Astoria, Conrad, DoubleTree, and Hampton by Hilton, providing personalized support for
leisure and business travelers who are blind or have low vision, the companies said in a joint statement.

“As a leading hospitality company, Hilton is committed to creating an experience that is welcoming for every guest, at every hotel, every time,” said Mike
Gathright, Hilton’s senior vice president of customer excellence and innovation. “We believe that every guest—regardless of ability or any other factor—deserves
a reliable and friendly travel experience. We are proud to partner with Be My Eyes to make that a reality for thousands of users.”